

TechTalk Daily
In an era defined by technological advancements, businesses are constantly on the lookout for the latest solutions to stay competitive and secure. Open Text's Managed Extended Detection and Response (MXDR) emerges as a crucial part of such a quest. Designed to strengthen cybersecurity defenses, MXDR utilizes advanced workflows, behavioral analytics, and threat intelligence to enhance cyber resilience, arming businesses with the right tools to tackle evolving threats.
The current digital landscape, riddled with complexity and dynamism, necessitates robust cybersecurity measures. A staggering 77% of industrial companies and 88% of small businesses now rank cybersecurity as a top priority. However, the intricate nature of modern cybersecurity means it's unrealistic for a single entity to possess all the necessary capabilities for cyber resilience. Open Text offers a solution to this conundrum, providing an inclusive security suite that is both compatible and adaptable with other solutions in the market.
Given the increasing dependency on technology, businesses face a heightened risk of cyber threats. Our platform aims to mitigate this risk, providing a suite of cybersecurity solutions to safeguard businesses and limit the impact of potential breaches. Built on principles of communication, real-time monitoring, customized engagement rules, threat detection, and end-to-end security, our platform is designed to offer comprehensive protection.
In this complex digital environment, identifying and mitigating hidden threats is a formidable challenge for businesses. This is further complicated by the rising number of remote access points and cloud environments. MXDR service addresses these challenges, offering comprehensive visibility across networks, and efficient onboarding of customers. By preparing businesses for potential threats and attacks, the MXDR service ensures cyber resilience and readiness, making it an essential tool in the modern business security landscape.
Maximizing Cybersecurity with MXDR and Understanding Emerging Threats
MXDR empowers businesses with proactive threat detection, identifying potential risks early in the attack sequence to minimize exposure. By leveraging behavioral detections, MXDR stays one step ahead of cyber attackers, comprehending their latest strategies to facilitate quick investigation and resolution. This enables businesses to contain threats, identify root causes, and minimize downtime. MXDR also enhances visibility by correlating data from various sources, such as endpoints, networks, cloud, and other application data, thereby eliminating possible blind spots. It also aids in managing alert fatigue by prioritizing actionable alerts, ensuring teams concentrate on the most urgent issues and reducing unnecessary noise.
In the fast-paced IT world, data has become an invaluable asset. Businesses are increasingly dependent on data to steer their operations and strategies, making its security paramount. The intricacy of information security is escalating, with the frequency, severity, and sophistication of threat vectors on the rise. Therefore, businesses must continually refine their cybersecurity abilities, including threat intelligence and risk management. A recent Mackenzie report predicts that damages from cyber attacks will amount to $10.5 trillion annually by 2025. As the digital economy expands, so does digital crime, turning businesses into prime targets for cybercriminals.
Three primary factors drive this projected figure. Firstly, the surge in cyber attacks as businesses open themselves up to new threats via IT initiatives such as multi-cloud strategies and digital transformation. Secondly, the heightened pressure from regulations or cyber insurance, with governmental and industry requirements exerting additional pressure on security teams to improve visibility, protection strategies, communication plans, and overall compliance. Lastly, the industry faces a talent gap and resource shortage, causing organizations to depend more on trusted vendors to bolster their cybersecurity stance.
Open Text's Approach to Holistic Cybersecurity
Open Text adopts a comprehensive cybersecurity strategy that emphasizes all aspects of cyber protection, including identity data, voluntary detection, incident response, and recovery. Our approach caters to the complete cybersecurity needs of our customers, including application security, data protection, compliance, identity access management, threat detection, response, and data backup and recovery services. We ensure our solutions integrate smoothly with existing technologies, offering a unified cybersecurity approach.
Cybersecurity is not solely about technology; it involves people and processes. Open Text provides not just the technology but also security services to assist our customers. We offer cybersecurity services to advise, guide, and help our customers in technology usage, risk and compliance management, and digital forensics. Our Managed Extended Detection and Response (MXDR) service, for instance, provides round-the-clock monitoring for threats to your environment, data, and information.
Our MXDR service stands out for its emphasis on information and data. Our Security Operations Center (SOC) teams are trained to safeguard your information, not merely monitor for alerts. They are readily available to customers, providing advice, guidance, and swift response to any incidents. We manage all technology stacks and incorporate behavioral detection and analytics into the solution, enabling us to understand attacker behavior and detect threats early.
Open Text's cybersecurity services have earned recognition for their efficacy and quality. In 2022, Miter Ingenuity evaluated our MXDR service in the Oil Rig test, where we outperformed other vendors by detecting all the tactics from the simulated attacker and producing zero percent noise. This ensures all alerts presented to our customers are actionable insights requiring further investigation or incident response. Open Text also ranked among the top 250 Managed Security Service Providers (MSSPs) by MSSP Alert, rising 150 spots year over year.
Streamlining Communication and Threat Detection with our Security Platform
Our platform is designed to streamline communication between our team and yours. We offer a dedicated Slack channel, staffed by our team of security analysts, ready to assist you around the clock. Each client is assigned a technical project manager, providing a direct point of contact for any queries or concerns. This communication is paired with our real-time monitoring capabilities through our Security Information and Event Management (SIEM) system, enabling you to review alerts and understand your environment's status at any time.
A standout feature of our platform is its ability to customize the rules of engagement to align with your specific needs. During onboarding, we collaborate with you to establish a call tree and outline the procedures for emergencies. This approach ensures swift and effective responses to threats, guided by your preferred action plan. We also offer a comprehensive root cause analysis for any alerts or events, providing you with a detailed understanding of the incident and its cause.
Our platform aims to detect threats early in the kill chain, reducing time spent on false positives. We leverage Threat Hunting and Detection rules and analytics to bolster your existing security measures and proactively identify potential threats. Our threat hunters analyze all customer data to spot any advanced persistent threats, ensuring prompt action before any damage occurs.
The MXDR service starts with onboarding endpoints, such as computers, followed by building connectors to pull logs from various sources like firewalls or O365. This phased approach ensures a comprehensive understanding of the customer's environment and allows for necessary fine-tuning. Depending on the data sources in the environment, the onboarding process can take seven to ten days, but can be expedited in urgent situations. The MXDR service supports Linux, Mac, and Windows operating systems and is compatible with both existing EDRs and advanced EDRs. Our pricing plans are cost-effective and transparent, varying by endpoint and data source, enabling businesses to easily calculate their endpoint coverage cost. The service also includes an incident response retainer, providing immediate assistance in case of a security incident.
Support for the MXDR service is available through phone, email, and chat, offering multiple avenues for assistance. The chat function is particularly popular among customers for direct interaction with the SOC team. Open Text continues to offer Sentinel One as an EDR, reinforcing our commitment to providing customers with a variety of cybersecurity solutions.
In wrapping up, the challenges and threats in our ever-evolving digital landscape necessitate robust, flexible cybersecurity solutions. Open Text's MXDR comes forth as an effective response to these needs, enhancing cyber resilience through proactive detection, extended visibility, alert fatigue management, as well as swift investigation and remediation. This, paired with the increasing reliance on data and regulatory pressures, makes having a reliable partner like Open Text a crucial element in maintaining a secure cybersecurity stance.
With Open Text's comprehensive cybersecurity solutions and services, businesses can traverse the complex digital landscape more safely. By fusing technology, people, and processes, we provide an all-encompassing cybersecurity solution that fits the needs of modern businesses and readies them for future challenges.
Our platform is tailored to meet your specific needs by combining robust communication channels, real-time monitoring, tailored engagement rules, proactive threat detection, and holistic security. As we work closely with you to understand your needs, we provide not just protection but also valuable insight and management of your cybersecurity risks, giving you peace of mind.
Finally, the MXDR service is a comprehensive answer to today's intricate cybersecurity challenges. It provides visibility across networks, quick onboarding, and robust support, preparing businesses for potential threats and equipping them with the means to respond effectively in case of an attack. With its cost-effective pricing and compatibility with various operating systems, the MXDR service is an invaluable asset for businesses aiming to boost their cybersecurity resilience.