Effectively Managed CIAM Improves Business Outcomes

Tuesday, May 25, 2:00-3:30 PM ET

It is complex and difficult work to effectively manage CIAM, including uniting diverse back-end technologies, users, and services, all within distributed locations. Creating a single view of the user, enabling a seamless customer experience, and meeting regulatory compliance is no easy task for any organization, no matter their size or budget. It requires highly integrated and efficient technologies, processes, and people.

A joint solution, with CIAM technology from Okta and managed identity services from Simeio, is a great way to offload these complexities and achieve value. The differences between do-it-yourself identity versus identity as a managed service are clear: managing identity internally has increased overhead, costs, and risk, whereas leveraging best-of-breed technologies, out-of-the-box workflows, third-party integrations, and the human capital of an Identity as a Service provider lead to operational advantages and savings.

To remain competitive, businesses must align their energy, time, and resources to focus on their core competencies. To that end, Simeio helps businesses deploy and manage CIAM solutions like Okta by providing a cohesive identity management strategy and integrating and automating CIAM functionality across all of an organization’s applications. This allows the organization to focus on running its primary business operations, while Simeio enables a single view of the user, provides a quality customer experience and addresses regulatory requirements.

Speaker: Michael Bickford, Solutions Advisor of the Simeio Solutions Northeast business unit.

Michael has solved complex identity and access problems in large clients and employers such as Capital One, Federal Reserve, GE, and a number of small to large federal and commercial clients through Protiviti, Accenture, and Simeio Solutions. He has developed and delivered large IAM program to completion. Michael provides a proven ability of identifying and solving real problems and delivering IAM solutions toward maturity and optimized efficiency. Expertise in IAM includes strategy, operations, compliance, requirements definition, solution design, development, and enterprise wide deployment. Michael’s solution views are influenced from delivering results for large-scale IAM transformations and establishing new IAM services in high-volume entitlement and transaction organizations that decrease costs through automation. Michael is certified in Okta, CyberArk, and BeyondTrust and has hands on experience with majority of the leading IAM tools on the market. Michael received his Master of Cybersecurity from Liberty, MBA from VCU, and Engineering degree from Herzing. Michael has industry experience in manufacturing, financial services / banking,communications, resources, and transportation.

Speaker: Michael Dessert, Subject Matter Expert in Customer & User Identity and Access, Okta
Formerly, Chief Architect & Customer Experience Director, General Motors

Mike Dessert has been providing global executive advisory with specializations customer experience & approach. Prior to joining Okta, Mike served as an IT executive at General Motors (GM) for over two decades, leading large-scale system development, architecture and implementation across Dealers, Supply Chain and Aftermarket including product development and engineering, infrastructure, security, DevOps, and open source. Over the past 7 years, Mike was overall the Chief IT Architect, leading both the Enterprise Architects and Solution Architecture practice for GM. Mike began his career with Netscape Communications and has a Bachelor’s in Applied Mathematics and a Master of Science degree in Computer Science from Oakland University.

Join us following the presentation for a Champion Chat, Contest/swing clinic and Q&A with Mark Wilson, 5-time PGA Tour Winner. Mark is a veteran of the PGA TOUR. Before turning professional in 1997, Wilson played collegiately at the University of North Carolina, where he was recipient of the 1996 Ben Hogan Award as the top NCAA golfer. Mark currently continues to compete part time while working as a broadcaster for The Golf Channel and host of PGA TOUR Live.