Freshworks I Dallas
Dee Lincoln Prime
Sponsored by
Lawrence has over 20 years of expertise in Customer Experience and Support. In the first half of his career, he led support operations for Chase Credit Card and Overstock.com. In recent years, he has transitioned into technology leadership, empowering support teams with innovative technologies to enhance customer experience, reduce service costs, and drive digital transformation initiatives.
Empowering the Future: Leveraging AI for Enhanced CX and ITSM
Thursday, October 3rd I 6:00 PM CT
Join us for an unforgettable evening at Dee Lincoln Prime. Experience the power of Freshworks – your key to unlocking truly intelligent customer engagement. Explore with us the transformative power of Artificial Intelligence in the realms of Customer Experience (CX) and IT Service Management (ITSM). Let's talk about how AI-driven innovations help organizations streamline operations, improve customer interactions, and drive efficiency. Get a comprehensive understanding of AI's potential and practical strategies to implement these technologies effectively in your organization. Whether you're an AI novice or looking to deepen your expertise, this will offer valuable knowledge and actionable insights to elevate your business with AI.
Dee Lincoln Prime is located at The Star – Dallas Cowboys World Headquarters in Frisco, Texas. At the heart of this culinary haven lies the finest selection of Prime Steaks, Japanese Wagyu and Kobe Beef, which is a very rare offering in a select few restaurants across the country, accompanied by only the finest seafood and delectable sushi.
Seats are limited! Join Freshworks to delve deeper into Gen AI’s potential, misconceptions, and the strategic vision required to build higher-performing teams. Don't miss out - Register today!
Dee Lincoln Prime, 6670 Winning Dr Frisco TX 75034
Agenda
Time | Title | Description |
6:00 pm | Registration Opens |
Enjoy cocktails, hors d'oeuvres and networking! |
6:30 pm | Empowering the Future: Leveraging AI for Enhanced CX and ITSM |
Explore with us the transformative power of Artificial Intelligence in the realms of Customer Experience (CX) and IT Service Management (ITSM). Let's talk about how AI-driven innovations help organizations streamline operations, improve customer interactions, and drive efficiency.Get a comprehensive understanding of AI's potential and practical strategies to implement these technologies effectively in your organization. Whether you're an AI novice or looking to deepen your expertise, this will offer valuable knowledge and actionable insights to elevate your business with AI. |
7:00 pm | Dinner Service Begins |
Multi-course chef's selected menu with opportunity for Q&A with Freshworks |
8:30 pm | Coffee & Dessert |
Networking continues |
9:00 pm | Event Concludes |