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Freshworks Experience

St. Regis Hotel

Nov 12, 2024
San Francisco CA
2:00 PM - 5:30 PM PT

Sponsored by

Speakers
  • Speaker Sahil Sethi VP, Product Marketing

  • Speaker Payal Patel Sr. Director Solution Engineering

  • Speaker Mark Weiss Strategic Initiatives & Technology Alliances

  • Speaker Samuel Eriksmoen Senior Manager - Solution Engineering

  • Speaker Richard George Vice President, Sales

Freshworks Experience powered by AWS

Tuesday, November 12th | 2:00 PM PT

 

Join top industry leaders at Freshworks Experience to explore people-first AI solutions for transforming customer service, ITSM, and employee experiences. This is a unique opportunity to learn from the best, network with industry leaders, and explore how AI can propel your business forward.

Why Attend?

You’ve heard the AI hype—now get AI reality directly from those shaping the market. Gather crucial insights to help you connect the dots from AI to ROI.

  • Unlock AI Potential
    Delve into the world of AI-driven service and support to elevate your business to new heights.
  • Learn from Industry Practitioners
    Hear from your peers in the industry as they share real-world experiences and showcase the transformative impact of AI on their service and support strategies.
  • Network with Leaders
    Connect with CS & Technology professionals, industry leaders, and meet the Freshworks leadership team.

Freshworks Inc. (NASDAQ: FRSH) makes it easy for companies to delight their customers and their employees. Our AI-powered customer and employee-experience solutions increase efficiency and improve engagement for companies of all sizes. The result is happier customers and more productive employees. Headquartered in San Mateo, California, Freshworks operates around the world to serve more than 68,000 customers, including American Express, Bridgestone, Databricks, Fila, Nucor and Sony. For the latest company news, visit www.freshworks.com and follow us on Facebook, LinkedIn, and X

St. Regis Hotel, 125 3rd St San Francisco CA 94103

Agenda

Time Title Description
2:00 pm - 2:30 pm Arrival & Registration
2:30 pm - 3:00 pm Welcome & Keynote

Our vision for Freshworks and AI Agent launch

3:00 pm - 3:20 pm Leveraging AI to deliver business ROI (AWS)
3:20 pm - 3:30 pm Beverage Break
3:30 pm - 3:50 pm AI Agents - Driving next-gen support experiences with Freddy AI
3:50 pm - 4:15 pm Driving next-gen service experience with Freddy AI
4:15 pm - 4:35 pm Transforming Together: Flycast’s Partnerships for a Digital Tomorrow
4:35 pm - 5:30 pm Networking Reception
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