Embracing the Disruptive Force of Technology Innovation

Tuesday, April 7th | 2:00-4:00 PM ET

70% of AI initiatives fail to scale beyond pilot. The winners? They redesign customer experience from the ground up.

TechTalk Tuesday is a live virtual experience designed to evolve with the current industry landscape.

Uncover what that really takes at TechTalk Tuesday, featuring Tanweer Surve, Head of Cloud Center of Enablement & Solutions Engineering at PNC, in a sharp, no-nonsense session: “The Future of Customer Experience in an AI-First World.”

As AI shifts from experimental tool to foundational business layer, the real question isn’t if you’ll use it—it’s how deeply it will reshape every customer interaction, workflow, and decision. Tanweer brings battle-tested insight from the front lines of enterprise transformation, sharing how leading organizations embed AI into cloud, data, and operating models to deliver measurable CX impact—without compromising governance, trust, or scalability.

Expect practical strategies to:

• Move beyond AI pilots to production-grade, enterprise-wide adoption
• Align cloud, data, and CX roadmaps into a coherent AI-first architecture
• Balance personalization with security, compliance, and operational resilience
• Earn sustained C-suite and board confidence in AI-driven investment

No theory. No hype. Just real-world lessons from a leader driving change inside a complex, regulated enterprise.

As part of the #1 leader in short-format tech events, TechTalk Summits convene decision-makers for focused, high-value conversations with peers and solution providers actually delivering results.

This is an intimate, live virtual experience designed for serious technology leaders who want ROI—not buzzwords.

Secure your spot now and elevate your strategic edge in the AI-first era.