Zendesk: Reimagining retail CX in a digital-first world

Duration: 60 Minutes

Martha O’Bryne-O’Reilley

Head of Messaging, Developer Partnerships @Facebook

Zendesk: Reimagining retail CX in a digital-first world

Wednesday, September 1 | 2:00 PM EST


Brands and retailers are competing to drive revenue and transforming themselves to win digital-first consumers.


Join our expert panel on September 1st at 2 PM ET for a discussion on new ways retailers can digitally enhance their customer experience (CX) to succeed in an era of changing customer preferences. We’ll discuss new tactics to create a modern, scalable retail CX strategy tied to revenue.


Perri Maxwell

Director, Product Marketing @Ada


Ciera Nahale

PMM Solutions @Zendesk


Steve Harris

RVP, Enterprise Sales @Zendesk

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