Join us at Bosscat Kitchen & Libations, known for its expansive whiskey collection and famed whiskey room.
Basking in the golden glow of soft lights and caramel colored libations, a private Whiskey Room is renown for housing over 300 select bottles of Whiskey, Bourbon and Scotch from around the world. Learn about your favorite Whiskey from a Whiskey Specialist while sipping on a glass of your most recent discovery.
GOING ABOVE AND BEYOND FOR CUSTOMERS
The SAP C/4HANA suite, which includes market-leading, cloud-native solutions for sales, service, marketing, e-commerce, and customer data management, is designed to enable businesses to deliver unique, trusted, and personalized journeys to their customers. Employing a unified data model and cross-platform integrations, these solutions help organizations break down silos between various systems, unifying consumer data and operational data, and applying advanced business intelligence to fuel experiences that are consistent, relevant, and based on customers’ permissions and preferences. The result? A more loyal and engaged customer base, increased efficiency and lower cost and risk for the business.
SAP’s CX Vice President, Ed Krupa, along with Ana Guzman, Director of Loyalty and Customer Engagement, TGI Fridays, will be leading the discussion on why customer experience matters and why it is the dividing line on what drives business success. Learn how to help customer experience leaders to move fast, connect moments and build trust at every stage of customer engagement!
Ana Guzman, Director of Loyalty and Customer Engagement, TGI Fridays
Ed Krupa, Vice President of Sales Cloud SouthWest, SAP
SAP Customer Experience helps build trusted relationships between brands and their customers to unlock a new world of digital innovation, customer value, and sustainable growth. Delivered by an integrated technology suite, SAP C/4HANA empowers businesses with the ability to manage the complete customer experience by bringing together customer data management, machine learning and microservices to power real-time, intelligent customer engagements. SAP C/4HANA helps brands build long-term competitive differentiation and brand loyalty through customer experiences that are trusted, simple, personal, helpful, and connected to help customers achieve everyday goals.
Bookings are closed for this event.