October 17, 2019

Dallas, TX

5:00 pm - 9:00 pm
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TECHTALKS PRESENTS "THE GAMES" GOLF EVENTS

Entertain corporate clients and colleagues in non-corporate setting. TechTalks is the place for leaders in the technology community to relax, network and hear about the latest mission-critical technologies in a social setting. ”The Games” at Topgolf follow the footprint of our Commercial IT shows - the evening begins with networking and short, informative presentations from our sponsors. Following the presentations, attendees break into teams, each hosted by a sponsor, and “The Games” begin.

Topgolf's tournament style is more social and exciting than a traditional on-course golf tournament. Compete with your peers and build meaningful relationships while enjoying food and drinks. Milestones will be rewarded! The tournament competition is the perfect forum to encourage dialogue, foster new connections and provide the highest level of networking in an engaging environment.

Join SAP and Capgemini as we bring together Senior Executives, industry leaders, and experts to discuss the key challenges and opportunities around customer experience!

Guiding Principles for Delivering Five-Star Experiences

In the experience economy, five-star experiences aren’t a luxury, they’re the expectation. Every organization is challenged to deliver bold, exceptional touch-points at scale, and failing to act on this can and will drive would-be advocates to the competition. Learn why you need experience data (X-data); how your customer feels about your business combined with operational data (O-data), the by-the-numbers breakdown of what makes you earn your rating.

Together, understanding your X- and O-data creates the foundation for delivering five-star experiences. That complete view helps close the experience gap and aligns expectations between employees and customers alike. In a world of continuous connection, if you don’t get five stars, you don’t just lose trust, you lose customers.

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Agenda

Today’s customer is calling for trusted, personalized, and connected experiences that help achieve everyday goals. Does your brand rise to the challenge? Explore why customer experience matters and why it is the dividing line on what drives business success. Learn how to help customer experience leaders to move fast, connect moments and build trust at every stage of customer engagement!

Location

Topgolf 8787 Park Lane
Dallas TX 75231

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