Okta: Transforming the Customer Experience with a Modern Identity and Access Management Solution

Duration: 60 Minutes

Keith Casey, Identity & Authentication APIs

Keith Casey currently serves on the Product Team at Okta working on Identity and Authentication APIs. Previously, he served as an early Developer Evangelist at Twilio and before that worked on the Ultimate Geek Question at the Library of Congress. His underlying goal is to get good technology into the hands of good people to do great things. In his spare time, he helps build and support the Austin tech community, blogs at CaseySoftware.com and is fascinated by monkeys. He is also a co-author of “A Practical Approach to API Design” from Leanpub.

Transforming the Customer Experience with a Modern Identity and Access Management Solution

Tuesday May 5, 2020 2:00-3:00 ET

With an abundance of devices, increasing reliance on technology, rapidly-evolving customer requirements, and higher expectations for security, privacy, and customer experience, companies who want to succeed must find ways to ensure their customers can engage with their services at any time, from any device, in a secure and safe manner.

A modern customer identity and access management (CIAM) solution must not only meet today’s security and compliance standards but create frictionless customer experiences to meet customers where they are in the ways they need. This webinar will focus on key trends to guide organizations as they design a CIAM solution that will meet their current and future needs.

  • CIAM and IAM features are increasingly overlapping
  • Frictionless, consistent omni-channel experiences facilitated by single sign-on
  • Improved developer support
  • Further emphasis on security and compliance
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