Okta: Transforming the Customer Experience with a Modern Identity and Access Management Solution

Tuesday Mar. 9, 3:30-4:30 PM PT

With an abundance of devices, increasing reliance on technology, rapidly-evolving customer requirements, and higher expectations for security, privacy, and customer experience, companies who want to succeed must find ways to ensure their customers can engage with their services at any time, from any device, in a secure and safe manner.

A modern customer identity and access management (CIAM) solution must not only meet today’s security and compliance standards but create frictionless customer experiences to meet customers where they are in the ways they need. This webinar will focus on key trends to guide organizations as they design a CIAM solution that will meet their current and future needs.

• CIAM and IAM features are increasingly overlapping
• Frictionless, consistent omni-channel experiences facilitated by single sign-on
• Improved developer support
• Further emphasis on security and compliance

Speaker Christie Gifrin, Global Solutions Marketing Manager, Digital Experiences Christie works on B2B, B2C, and B2E digital experience solutions at Okta. She has over 20 years of experience in enterprise IT, with specialization in Identity and Access Management (IAM) technology, big data and analytics, and disaster recovery. Prior to joining Okta, Christie has worked at AWS, EMC, and HP, with a focus on helping customers understand how to accelerate their digitization efforts and extract business value out of technology. She is based in Vancouver, Canada.

Join us after the presentation as we pop a bottle of the vintage chosen by sommelier, Rachel DeAmbrose, who will provide a brief tasting on the wine you’ll receive as a “thank you” for attending the event.

Rachel DeAmbrose attended the International Culinary Center in New York City for Intensive Sommelier Training and achieved Certified Sommelier through the Court of Master Sommeliers. She continued training as an intern for a single vintage grower in Champagne, France before returning to the US to accept a position as a wine steward at world renowned Bern's Steak House.

Rachel was quickly promoted to Assistant Sommelier and soon after Sommelier, the first woman and youngest sommelier in Bern’s history, making her way through the vast James Beard award winning wine cellar of rare and extremely sought after vintages. She now hosts private wine events globally at venues hand-picked for their wine cellars.