Virtual Events
Webinars
IT & ITES Service Management Strategies For The New Normal
On demand
2:00 PM - 3:00 PM
Sponsored by
Speakers
IT & ITES Service Management Strategies For The New Normal
Thursday June 22, 2:00 PM ET
Join speakers Athan Papakostas, Technical Director in Business Development at TeamViewer, and Nirmal Krishnamoorthy, Product Market, Freshservice at Freshworks for a discussion on new strategies for the new normal in service management strategies.
In this webinar, we’ll talk about:
- Current trends and challenges in the IT & ITES industry and their operational implications
- Practices that can ensure great employee engagement in a remote setting
- The role AI, ML, and knowledge management are playing in enterprise service management
- Emerging cybersecurity risks resulting from an increase in digital transformation and how to combat them