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Freshworks I Austin Soho House

Austin Soho House

Sep 05, 2024
Austin TX
6:00 PM - 9:00 PM CT
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Speaker Ken Gonzalez Head of Analyst Relations

Ken, often known by his nickname “kengon,” is a seasoned technology professional and internationally recognized expert in IT Service Management. Having spent just over 6 years at Gartner, he has worked as an Analyst and Advisor, helping business executives, technology leaders and their direct reports develop innovative resolutions to their most pressing issues/concerns. He brings a wide range of interests and life experiences to his work, taking a multidisciplinary, people-centric, value-based, results-focused approach.

Sponsored by

Empowering the Future: Leveraging AI for Enhanced CX and ITSM

Thursday, September 12th I 6:00 PM CT

 

Join us for an unforgettable evening at Soho House Austin ! Experience the power of Freshworks – your key to unlocking truly intelligent customer engagement. Explore with us the transformative power of Artificial Intelligence in the realms of Customer Experience (CX) and IT Service Management (ITSM). Let's talk about how AI-driven innovations help organizations streamline operations, improve customer interactions, and drive efficiency. Get a comprehensive understanding of AI's potential and practical strategies to implement these technologies effectively in your organization. Whether you're an AI novice or looking to deepen your expertise, this will offer valuable knowledge and actionable insights to elevate your business with AI.

Soho House lounges and event spaces are designed for the ultimate in luxury networking, created around the concept of fostering professional connections in a convivial and intimate environment. The evening begins with craft cocktails, passed hors d'oeuvres, and mingling with your technology peers. The event format includes a quick presentation and discussion on emerging and cutting edge technology – the information you need to level up your career and collaborate with the top minds in technology from your area.

Seats are limited! Join Freshworks to delve deeper into Gen AI’s potential, misconceptions, and the strategic vision required to build higher-performing teams. Don't miss out - Register today!

Austin Soho House, 1011 S Congress Ave Austin TX 78704

Agenda

Time Title Description
6:00 pm Registration Opens

Networking, Hearty Appetizers & Open Bar 

6:30 pm - 7:00 pm Empowering the Future: Leveraging AI for Enhanced CX and ITSM

Explore with us the transformative power of Artificial Intelligence in the realms of Customer Experience (CX) and IT Service Management (ITSM). Let's talk about how AI-driven innovations help organizations streamline operations, improve customer interactions, and drive efficiency.Get a comprehensive understanding of AI's potential and practical strategies to implement these technologies effectively in your organization. Whether you're an AI novice or looking to deepen your expertise, this will offer valuable knowledge and actionable insights to elevate your business with AI.

7:30 pm Networking & Cocktails

Dinner Buffet & Open Bar

9:00 pm Event Concludes