4 Steps to an Effective Self-service Implementation

Duration: 60 Minutes

Mukesh Mirchandani, Sr. Director Solution Engineering, Freshworks

4 Steps to an Effective Self-service Implementation

Thursday, Sept. 10 1:00-2:00 PM ET, 10:00-11:00 AM PT


“World-class IT organizations, on average, have 84% of their eligible processes automated for self-service, compared to 39% among their peer group.”

– Hackett Research


1. Looking to implement self-service in your business?

2. Struggling to get all your employees on board?

3. Ready to increase agent and employee productivity and efficiency?

If your answer is “YES” to any of the above, then this is the webinar for you!

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