Mukesh is a seasoned technology executive with over 2 decades of expertise building and selling enterprise technology solutions. An engineer by education, Mukesh has spent a considerable part of his professional career studying customer/employee engagement and customer service trends. He firmly believes that organizations that put employees & customers at the heart of their business processes will emerge as winners and advocates his clients to truly become customer champions. Mukesh is also skilled at building high-performing teams and often brings that expertise to his customers to create efficient customer service organizations with a maniacal focus on customer-for-life attitude. In his spare time, Mukesh enjoys a passion for sneakers and haute couture.